01628 306 541 info@engageconnect.co.uk

Why us?

Founded by professional colleagues with over 20 years’ experience of working in the charity sector, we have a unique insight into what makes a great campaign. We know how to attract the best fundraisers, source venues that will deliver the number and quality of supporters you require and understand how to manage our business in adherence with strict compliance and quality guidelines in line with the Fundraising Regulator and Chartered Institute of Fundraising best practice.

Our fundraising team is at the heart of our business

We are proud to be part of the Living Wage movement as an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the real Living Wage. The Living Wage is an hourly rate set independently and updated annually, based on the cost of living in the UK.

We believe that every member of staff deserves a Living Wage, because a hard day’s work deserves a fair day’s pay.

All new fundraisers joining us receive 3 days of classroom and practical training specifically tailored to your campaign, focusing on you, our client, compliance and best fundraising practice in line with CIoF guidelines and policy.

We understand the importance of being great ambassadors for your charity, so fundraisers are supported by ongoing one to one in-field coaching and mentoring, and further training if necessary, to ensure all meet our exacting standards.

Our aim is to create an enthused, committed long term supporter so we ensure our fundraisers have the necessary skills to engage with confidence, communicate effectively, are compliant and a passionate advocate for your campaign.

Our commercial proposition is simple.

We provide a straightforward cost-per-acquisition (CPA) model with no hidden costs with the security of an agreed attrition guarantee.

Should new materials be required, the cost of design and creation of, for example, stands, banners, gazebos, would be discussed and agreed beforehand. You have oversight and control of the design and production and we can introduce you to our creative and fulfilment partners who will work closely with you to ensure projects are delivered on brand, on budget and to your brief.

What we do

Our agreed price will include:

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Initial campaign design

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Ongoing account management

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Venue sourcing

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A fully trained, experienced fundraising team dedicated to your campaign

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Latest donor interaction technology

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Quality control calls to donors

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Campaign reporting

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An agreed attrition guarantee

10 Great reasons to work with us

1. Our vision

The founders have established the business with the vision of providing a cost effective, professional, ethical and compliance driven supporter recruitment service to local and regional charities.

Our objective is to maximise your return on investment by providing our services at a market leading rate ensuring you retain a greater proportion of funds generated.

2. Established by industry professionals

The Management team have many years’ experience gained within all areas of the Charity Fundraising sector; Recruitment, Training, Employee Engagement, HR, Compliance, Venue Finding, Finance, Facilities, Field Support and Fundraiser Team Management.

We have worked across multiple national and regional campaigns delivering a donor recruitment service through Private Site and Door to Door channels.

Driven by a passion for excellence, we are committed to delivering an outstanding service to our clients.

3. Compliance

Our membership of the Chartered Institute of Fundraising and accreditation by the Fundraising Regulator are testament to our commitment to work in accordance with best practice and adherence to the Code of Fundraising Practice.

We take all aspects of compliance very seriously, have a quality control process in place, regularly check that fundraisers are working compliantly and have established a training and mentoring programme to ensure all fundraisers work to the highest possible standards.

4. Employed, not self-employed

We firmly believe that fundraisers should work on an employed, not a self-employed, basis.

All our fundraisers whether working full or part time hours are offered permanent contracts of employment and, as we are an accredited Living Wage Employer, paid a basic salary in excess of the minimum wage for a minimum of 16 hours per week.

As an organisation, we are heavily compliance and quality driven and we believe the best way to ensure quality outcomes is for our fundraisers to be employed.

5. In-house recruitment

With extensive experience of working within both the commercial recruitment and Not for Profit sectors, we offer the benefits of an in-house recruitment capability.

With in-house design expertise, media knowledge and experience of attracting and recruiting fundraisers, we are uniquely positioned to find the right talent to work on your campaign.

Undertaking a thorough personality and competency candidate assessment ensures those fundraisers with the right attributes will work with you.

6. The Living Wage

We are proud to be part of the Living Wage movement as an accredited Living Wage Employer.

This means that every member of staff in our organisation earns not just the minimum wage but the real Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost of living in the UK.

We believe that every member of staff deserves a Living Wage, because a hard day’s work deserves a fair day’s pay.

7. Training, Education & Personal Development

Fundraisers receive classroom and practical training specifically tailored to your campaign, focused on you, compliance and best fundraising practice in line with CIoF guidelines and policy.

Fundraisers are supported by ongoing one to one in-field coaching and mentoring, and further training if necessary, to ensure all meet our exacting standards.

We ensure our fundraisers have the necessary skills to engage with confidence, communicate effectively, are compliant and become a passionate advocate for your campaign.

8. Equipment, design & fulfilment

Should new materials or equipment be required, then we are able to design and source, for example, clothing, stands, banners, gazebos etc.

Any associated costs would always be discussed and agreed beforehand.

You have oversight and control of the design and production and we will be happy to introduce you to our creative and fulfilment partners who will work closely with you to ensure projects are delivered as agreed.

9. Return on Investment

Our commercial proposition is simple. We provide a straightforward cost-per-acquisition (CPA) model with no hidden costs and with the security of an agreed attrition guarantee.

We can be completely flexible as to the structure of the commercial agreement, from the CPA and what that includes to the phasing of rebates in the event of early supporter termination.

Additional investment may be required depending on the campaign requirements, but these will always be fully discussed and agreed.

10. Working in partnership

We do not want to be perceived as a remote, third party service provider.

Rather, we want to be an integral part of your organisation, working closely with you as part of your team, passionate about your cause and working hard on your behalf.

We want our fundraisers to be engaged and enthusiastic ambassadors, proud to represent you and to be fully involved.

By working in partnership with you, we believe we can achieve our common goals.

Our Partners

 
 
Engage & Connect Strapline

Engage & Connect Ltd
7 Heywood Farm Barns, Waltham Road,
Maidenhead, Berkshire SL6 3LL
T: 01628 306 541
info@engageconnect.co.uk

Fundraising Regulator
Living Wage
Chartered Institute fundraisers

Engage & Connect Ltd is a company registered in England and Wales with company number 11380193 and VAT number GB 298627638